mk88 Privacy Policy
This page clearly explains how mk88 responsibly stores and protects your personal data.
Contents
1. Who does this policy cover?
This Privacy Policy applies to any user who accesses, holds an account with, or otherwise uses the website mk88.fit and related services of mk88. By accessing this website, you are considered to have agreed to the terms set out in this policy.
mk88 is a platform providing online casino and football betting services in Myanmar, and we are committed to handling users' personal data with care and integrity.
This policy is written in Burmese, and the Burmese version is considered authoritative over any translated version. This policy should be read and understood only by users who are 21+.
2. Types of Information We Collect
mk88 collects the following categories of information in order to provide its services.
2.1 — Information You Provide Directly
- Name (first name / full name)
- National Registration Card or citizenship verification number (when required for KYC verification)
- Phone number
- Email address
- Payment information (KBZPay number, Wave Money number, AYA Pay number, CB Pay number — last digits only)
- Age (confirmation that the user is 21+)
2.2 — Technical Information Collected Automatically
- IP address and ISP information
- Browser type, version, and language settings
- Device type and operating system
- Date, time, and duration of access
- Pages viewed and links clicked on the site
- Preferences collected via cookies
2.3 — Financial Transaction Records
- Deposit / withdrawal records
- Game play history (game types played, number of sessions)
- Bonus and promotion claim records
3. How We Collect Information
We obtain information through the following methods.
- Direct disclosure — when you fill in forms during account registration or when accessing our services
- Site usage — through cookies, web beacons, and similar technologies
- Payment transactions — through KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services
- Customer service — through Live Chat or email communications
- KYC verification — through NRC card and facial photo checks where required
4. How We Use Your Information
mk88 uses collected information only for the purposes stated in this policy.
- Account opening and management
- Processing deposits and withdrawals
- Age verification to confirm users are 21+
- Providing responsible gambling protections
- Fraud prevention and security checks
- Customer service and technical support
- Research to improve services based on player preferences and playing patterns
- Fulfilling legal or regulatory obligations
- Notifying users of service updates and policy changes
mk88 does not use your personal data for any advertising purpose unrelated to the purposes stated here. You may request to opt out of promotional communications at any time.
5. Sharing and Disclosure of Information
mk88 does not sell, rent, or trade your personal data to third parties without your knowledge. However, disclosure may be necessary for the following reasons.
5.1 — Service Providers
Payment processing services (KBZPay, Wave Money, AYA Pay, CB Pay), KYC / identity verification providers, and server hosting services — these service providers are required to handle data in line with our privacy policy and only for the purposes we specify.
5.2 — Legal Requirements
We may disclose your information when required to do so by law, in compliance with a court order, legal obligation, or request from a government authority. Unless disclosure is mandatory, we will try to notify you in advance.
5.3 — Business Transfers
In the event of a company merger, acquisition, or transfer of assets, personal data may be involved. mk88 requires that the new successor entity continue to uphold the commitments set out in this policy.
6. Cookies and Tracking Technologies
The mk88 website uses cookies to improve our services and remember your playing preferences.
6.1 — Types of Cookies
- Essential cookies — Cookies required for the site to function properly (log-in sessions, language settings). These cookies cannot be blocked.
- Performance cookies — Cookies that help us understand how the site is being browsed. They do not directly identify personal information.
- Functional cookies — Cookies that remember your preferences (e.g. game category selection).
6.2 — How to Control Cookies
You can disable or delete most cookies through your browser settings. However, please note that blocking essential cookies may prevent some features of the site from working properly. Instructions on how to change your browser settings are available on your browser's Help page.
7. Data Retention Period
mk88 will retain personal data for as long as we are providing services to you and until the legally required retention period has expired. The following default rules apply.
- Active accounts — for the full duration of the service relationship
- Closed accounts — up to the applicable period after closure (five years)
- Financial records — in accordance with legal requirements
- Customer communication records — up to three years after the interaction
Once the retention period has expired, mk88 will securely delete or anonymise your personal data.
8. Security Measures
mk88 uses a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
- TLS 1.2/1.3 SSL encryption — protects all logins and payments
- Two-Factor Authentication (2FA) — for account protection
- Access control — staff access is granted only to the extent required by their role
- Regular security audits and monitoring of unauthorised access attempts
- Staff training on personal data handling
mk88 is transparent that certain technical security matters also depend on your service provider and are not entirely within mk88's control. Should a data breach occur, mk88 will notify you as quickly as possible.
9. User Rights
mk88 commits to ensuring that users can exercise the following rights regarding their personal data.
9.1 — Access and Download
You can ask mk88 at any time what personal data we hold about you and request a copy of that data.
9.2 — Correction
If you believe your personal data is inaccurate or incomplete, you can request that mk88 correct it.
9.3 — Deletion
You can request deletion of your personal data when it is no longer strictly necessary for legal requirements or for providing our services. Please note that financial records and records that must be retained by law are not covered by deletion requests.
9.4 — Objection and Restriction
You can object to your personal data being used for specific purposes, or request that its use be restricted.
9.5 — How to Exercise Your Rights
To exercise any of the rights listed above, you can submit a request by emailing [email protected]. We will respond within five business days of receiving your request. If we are unable to fulfil a request, we will clearly explain why.
10. Third-Party Links
The mk88 website is a platform that connects third-party services to provide games. Please note that the privacy policies of these services may differ from mk88's own policy.
- Payment providers — KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer services
- Game providers
- KYC / verification services
mk88 clearly states that it is not responsible for how these third-party services handle your personal data. When accessing their services, please check their own policies.
11. Policy Changes
mk88 may update this privacy policy in line with changes to laws, technology, or our services. When there are significant policy changes, mk88 will notify existing users in advance through their contact details.
Continuing to access the site after updates is considered acceptance of the new policy. You can check for policy changes by looking at the "Last Updated" date on this policy.
12. Contact Us
If you have any questions, requests, or concerns about this privacy policy, you can contact our data protection team.
- Email — [email protected]
- Live Chat — 24/7 Live Chat service on the website
After receiving your request, we will respond within five business days. For complex cases, we will notify you of any extended timeframe.